Les Branchés Lunetterie inc. is committed to protecting the confidentiality and security of your personal information and privacy. This Privacy Policy (“Policy”) describes how we collect, use and disclose your personal information and how such information may be accessed and corrected if necessary.

By visiting (the “Website”), contacting us, agreeing to receive emails from Les Branchés Lunetterie inc. and/or otherwise submitting your personal information to us, you agree to the application of the Policy, as permitted or required by law.

This Policy does not extend to websites operated by third parties, and Les Branchés Lunetterie inc. is not responsible for their privacy policies, procedures or practices.


We collect personal information from users of our website on a variety of occasions, including when they register their information on our website, book appointments, contact us by phone or e-mail, post on our social media accounts, etc.

Depending on the circumstances, the information collected may include first name, last name, e-mail address(es), postal address(es), cell phone number, preferred language, date of birth and store credits. We also collect data relating to your visit to our website. These may include your IP address, the date, time and duration of your visits, and the web pages you visit.

Our website, like most other commercial websites, also uses cookies. These are files installed on your computer’s hard drive or web browser to collect information such as your language preference, browsing history and browser type and version, all with the aim of optimizing your experience on our website. We use cookies to compile aggregate data on site traffic and site interactions in order to provide better user experiences and tools on the site in the future.

These cookies cannot be used to extract personal information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to disable all cookies. 

Please note that disabling cookies on your browser may adversely affect your browsing experience on the website. Likewise, if you choose not to disclose your personal information, some sections of the website may be unavailable.


We take all reasonable measures to ensure that only employees who need access to your personal information in order to perform their functions have access to it. We use and disclose your personal information primarily to operate, maintain, improve and provide the full functionality of the Website, to provide support to Website users, to respond to their questions and comments, or for any other purpose permitted or required by law.

We also use trusted third parties to analyze this information on our behalf to understand and analyze usage trends and user preferences, improve the website and develop new products, services, features and functionality. When disclosing your personal information to third parties, we take all reasonable measures to ensure that the rules set out in this policy are respected and these third parties provide sufficient guarantees to implement the appropriate technical and organizational measures.

We do not sell, trade or rent your personal information to third parties.

We may have to disclose your information to law enforcement authorities, government officials or third parties when we are required to do so by law or court order.

In the event of a change of ownership, sale, merger, liquidation, reorganization or acquisition of Les Branchés Lunetterie inc. in whole or in part, your personal information may be transferred as part of the transaction.


We shall retain your personal information only for as long as is reasonably necessary for the purposes set out in this Policy, in accordance with our legal and regulatory obligations.

If you would like more information about the length of time your personal information will be retained, please contact us as indicated in the “Contact Us” section.

Les Branchés Lunetterie inc. has implemented various physical, administrative and technical safeguards to protect the confidentiality and security of personal information collected. However, by accepting the terms of this Policy, you understand that no security measures are absolute or totally guaranteed.


Upon written request and subject to proof of identity, you may access the personal information we hold about you and request that any necessary corrections be made, where applicable, as authorized or required by law. 

To ensure that the personal information we hold about you is accurate and up-to-date, we invite you to inform us of any changes to this effect.


We encourage you to revisit this page periodically to stay informed of any updates to this Policy. 

Your continued use of the Web site following the effective date of the revised Policy will constitute your consent to the current version of the Policy.


If you have any questions or comments about this policy, wish to make a request for access to or correction of your personal information, wish to exercise any applicable rights, wish to file a complaint, or to obtain information about our policies and practices with respect to any service provider, our Data Protection Manager may be contacted by mail or e-mail using the following contact information:

Telephone: (819) 320-0482, ext. 223
Mailing address: 5636 Labelle Blvd., Val-Morin, Qc, Canada, J0T 2R0


This Policy shall be governed by and interpreted in accordance with the laws of the Province of Quebec. 

Any dispute arising from this Policy shall be brought before the court of the judicial district of the head office of Les Branchés Lunetterie inc.